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904-268-3106
12058 San Jose Blvd #304
Jacksonville, FL 32223

Claims & Payments

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Insurance Claims & Payments

Need Help Now?
Call 904-268-3106  ·  Mon–Fri, 8:30 AM – 5:00 PM

Your insurance company is in the list below. Click their name to make a payment or file a claim. Can't find your company? Call us and we'll point you in the right direction. New to filing a claim? See what to do first, below.

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Filing a Claim
What to do right now
Call your insurance company or call us directly. The sooner a claim is reported, the sooner it gets opened and assigned.
  • Make sure everyone is safe first
  • Take photos and document the damage
  • Make temporary repairs to prevent further damage
  • Do not make permanent repairs until the company has inspected
  • Find your company in the list below and call or click
  • Not sure what to say? Call us at 904-268-3106 and we'll walk you through it
Making a Payment
Go straight to your company's payment page
The links below take you straight to your company's payment page. That's the fastest way to confirm receipt and keep your coverage active.
Past due or close to canceling?
Don't wait. Don't mail a check. Call us at 904-268-3106 right away. A lapse in coverage can cost you more than the missed payment.
Want to talk to someone before you do anything?

That's exactly what we're here for. Call us at 904-268-3106 and we'll tell you what to expect, what to say, and what not to do. Mon–Fri, 8:30 AM – 5:00 PM.

Claims & Payment Contacts by Company

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  • 866-561-3433
  • Regular Payments
    American Traditions Insurance Co
    PO Box 740135
    Atlanta, GA 30374-0135


    Overnight Payments
    PNC Bank C/O American Traditions Insurance Co
    Lockbox Number 740135
    Phoenix Business Park
    1669 Phoenix Pkwy Ste 210
    College Park, GA 30349
  • website

Amtrust Insurance

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Assurant / American Bankers Flood Insurance

Claims

Payments

  • 800-423-4403
  • Assurant Flood Solutions
    Flood Service Center
    P.O. Box 4337
    Scottsdale, AZ 85261
  • website

Citizens Property Insurance

Claims

Payments

  • P.O. Box 17850
    Jacksonville, FL 32245-7850
  • website

FEMA Flood Insurance

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  • 877-229-2244
  • P.O. Box 30010
    Tampa, FL 33630-3010
    OVERNIGHT ADDRESS
    100 Paramount Drive, Suite 100
    Sarasota, FL 34232
  • website

Claims

Payments

  • 855-620-9978
  • Heritage Insurance
    c/o The Bank of Tampa
    P.O. Box 22007
    Tampa, FL 33622-2007
  • website

Hiscox

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  • 866-412-2452
  • IPFS Corporations (Regular Payments)
    PO BOX 730223
    Dallas, TX 75373-0223
    Overnight Payments
    IPFS Corporation
    1055 Broadway 11th Floor
    Kansas City, MO 64105
  • website

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Lloyds of London - Private Flood/

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Nationwide Life

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Neptune Flood Insurance

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  • Neptune Flood Incorporated
    PO Box 735653
    Chicago, IL 60673-5653
  • website

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Olympus Flood Insurance

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Orange Insurance Exchance

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Penn-America Group

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  • 866-302-7925
  • RLI Insurance Company
    Dept 3300
    PO Box 779018
    Chicago, IL 60677-9018
    Include your Customer Reference ID number on your check (located on the top right corner of your invoice). Do not staple your check or money order.
  • website

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  • Safe Harbor Insurance
    c/o Cabrillo Coastal General Insurance Agency
    P.O. Box 357966
    Gainesville, FL 32635-7966

Safepoint Insurance

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Sutton National

Claims

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  • 866-561-3433
  • Sutton National Regular Payments
    Sutton National Insurance Co c/o TJ Jerger MGA
    PO BOX 830870
    PHILADELPHIA PA 19182-0870
    Sutton National Overnight Payments
    PNC Bank c/o TJ Jerger MGA, LLC (Sutton National)
    Lockbox Number 830870
    525 Fellowship Rd, Suite 330
    Mt Laurel, NJ 08054-3415
  • website

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Typ Tap Homeowners

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